ProductMerchant

The store manager's console.

Today's work, the HQ order, the team and the issues for one store or several. On a laptop in the back, or on a phone on the floor.

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Merchant · Main St
SLSora L. · Manager
TodaySat Oct 18
Opening checklistDone 7:02
Weekly countDue today
HQ deliveryThu
Time-off requests2 waiting
Order from HQcut-off Tue 2 PM
Beef patties 80 ct× 2
Fries 6 × 2.5 kg× 3
Burger boxes 250× 2
Review order
Team now4 on shift
Mina K.Grill · since 6:58
Jay P.Front · since 7:30
Ari L.Late 10 min
Issues2 open
Fryer 2High
Leaking tapMedium
HQ replied 9:14 AM

Sound familiar?

Five apps and a group chat
Ordering in one, schedule in another, problems in WhatsApp.
Owners run blind
A franchisee with three stores hears about issues last.
Same questions to HQ
"When is the cut-off?" "Did you get my order?"
Today · Main St3 things need you
Weekly count is due
Started on the tablet · 14 of 38
2 time-off requests
Jay P. Fri · Ari L. Sun
Audit fix due in 24 h
Date-label the sauce bottles
On the store tablet
Weekly count14 of 38
Beef patties · case of 801
Fries · 2.5 kg bag9
Counting nowMKMina K.

One screen for what needs you today.

Late checklists, counts due, requests waiting and audit fixes, in order of what matters. Work the team starts on the tablet shows up here as it moves, so you can see how far along it is. Clear the list, close the laptop.

Late and due firstAcross your storesOn a phone too
Order from HQDelivery Thu Oct 23
Start from last week's order
Beef patties 80 ct2$240.00
Fries 6 × 2.5 kg3$132.00
Suggested from count+3 items
Send order
In Brand HQ
Order · Main StReceived 1:12 PM
StatusApproved by HQ
ShipsThu Oct 23
Lines7

Order from HQ in two minutes.

Start from last week, add what the count suggests, and send before the cut-off. You see the total before tax and the delivery day before you send. HQ approves it on their side, and the status comes back to you, so nobody has to call and ask.

Last week's orderCount suggestionsDelivery day shown
Schedule · next weekDraft
MonTueWedThuFriMina K.7–37–3off7–37–3Jay P.12–8off12–812–8Time offAri L.off3–93–9off3–9
86 h scheduled · 24.1% of forecast sales
Publish to phones and tablet
On their phone
MKNext week is outnow
Mon · Grill7–3
Tue · Grill7–3
Wedoff
Thu · Grill7–3

Schedule the week, approve the hours.

Build shifts, see labour against forecast, and publish to every phone and the tablet in one tap. Each person gets their own week, and time-off requests land back on your list. At the end of the week, approve hours and export payroll.

Labour %Time-off requestsPayroll CSV
MessagesMain St team
HQNew: Double Smash v2
From Brand HQ · read by 11 of 16
SLSaturday is the street festival
From you · read by 14 of 16
Staff get it on their phone, never after their shift ends.
On their phone
MessagesJay P.
SLSaturday is the street festival
Sora L. · Manager
Double Smash v2 · Brand HQNew
After your shiftNo pings

Talk to the team and to HQ.

Post an announcement and see who has read it. Updates from HQ arrive in the same place, so the team hears it once, from one source. Quiet hours mean nobody gets pinged after their shift ends.

Read receiptsQuiet hoursHQ updates

The middle of the system.

  1. Brand HQ
    Sets the menu, the supply and the standard.
  2. Merchant
    Runs the store day to day.
  3. Store Tablet
    Where the team does the work.
  4. Employee App
    Each person's own shifts and tasks.

For owners with one store or ten.

All your stores
Switch stores or see them all together.
Roles
Owner, manager or shift lead, each sees what they need.
Your staff files
Stay with you, not with HQ.
In the browser
Nothing to install. Add it to your phone's home screen.

See a manager's morning in Merchant, on the real screens.

A 30-minute call. Ask anything — we'll answer it on the real screens.

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